WhatsMiner installation and configuration guide (with our pool)

Receiving and preparing the equipment

When you receive a WhatsMiner, the first rule is not to plug it in straight away. Take the time to check the overall condition of the machine. A miner may have taken a knock in transit while still looking “fine”, which can lead to failures a few hours after it is put into service.

Handle the machine and listen for any abnormal internal noise. Check that the fans spin freely and that the connectors are neither bent nor loose. If in doubt, it is better to deal with the problem immediately than to risk causing further damage to the hardware once it is powered.

Preparing the environment properly

Before installing the miner, you need to understand that its performance depends far more on its environment than on its software configuration.

The WhatsMiner must be placed in a space where air circulates properly. Fresh air must enter at the front of the machine and hot air must be expelled at the rear without flowing back to the intake. If hot air is recirculated, the internal temperature will gradually rise, even if the room seems ventilated.

Avoid classic mistakes such as placing a miner against a wall or in an enclosed space. Always leave enough clearance at the rear so that the heat can escape.

If several machines are installed, line them up facing the same way to create a consistent airflow. Mixing orientations creates zones of thermal turbulence and severely degrades performance.

Electrical installation

Before plugging in the miner, make sure your electrical installation can handle a continuous load. A WhatsMiner draws several kilowatts around the clock, which is not comparable to an ordinary appliance.

We recommend using a dedicated line, or at the very least checking that the circuit will not be overloaded. An unstable power supply does not always cause an immediate shutdown, but it can generate errors, reduce the hashrate or gradually damage the components.

Earthing is essential. It is often overlooked, but it protects the equipment against electrical fluctuations and faults.

Setting up the miner

Install the miner on a stable, clean surface. Avoid dusty or damp areas, as they accelerate wear on the internal components.

Never lift the miner by its cables. It may seem obvious, but it is a common cause of internal disconnection and failure.

Once the miner is in position, connect the network cable first, then the power cable. This sequence ensures that the miner will be detectable on the network as soon as it starts up.

First power-on

When you switch on the miner, the fans will run at full speed for a few moments. This is normal and corresponds to the initialisation phase.

The system will then detect the hashboards and run an internal test. This phase can take several minutes. Do not interrupt the process, even if the noise or power draw seems high.

Wait for the machine to stabilise before moving on to the next step.

Accessing the miner

Once started, the miner automatically obtains an IP address on the network.

To find it, you can use a network scanning tool or check your router. In a well-organised installation, we recommend identifying the machine straight away and noting down its IP.

Then access the miner’s interface through a web browser. This interface lets you configure and monitor the machine.

When you first log in, we strongly recommend changing the default credentials to prevent any unauthorised access.

Configuring mining with our pool

Once in the interface, you need to configure the mining pool. This is the step that allows the miner to actually start producing.

The required information must be retrieved from your account on our pool, accessible via the pool dashboard. Do not try to guess the settings, as they may vary depending on your configuration.

Enter the pool address exactly as it is given in your dashboard. A single mistake in the port or protocol is enough to prevent any connection.

Next, set the worker name. This name should follow a logical structure. For example, use a format that makes it easy to identify the machine and its location. This will help you quickly find a miner in the pool dashboard if there is a problem.

The password is usually simple, but it must match what your configuration expects.

Once the information has been entered, save the configuration.

Checking that it works

After configuration, the miner will try to connect to the pool.

It is important not to rely solely on the local display. A miner can appear to be working while actually producing nothing.

First check in the interface that the pool is connected and that the hashrate is gradually rising.

Then be sure to confirm that it is working in our pool dashboard by clicking here. The miner should appear under its name and start submitting shares.

If the miner does not appear, there is a configuration or network problem, even if everything looks correct locally.

Stabilisation and observation

Once the miner is running, observe its behaviour for at least an hour.

Monitor the temperature, the hashrate and overall stability. A gradual rise in temperature is often a sign of a ventilation problem.

If the hashrate fluctuates or drops, this may be due to a thermal or electrical problem.

This phase is essential to confirm that the installation is truly correct.

Good practice from day one

From the moment you go into production, get into the habit of structuring your installation.

Name your machines properly, organise your network and monitor your performance via our pool dashboard. This will help you detect anomalies quickly.

Never leave a miner running unsupervised. A machine can run with degraded performance for days without it being immediately visible.